Contact Us

Standard check-in time is 2:00 PM and check-out is 11:00 AM across all our properties. Early check-in and late check-out can be arranged subject to availability. Please contact the property directly to make special arrangements.

No, but we do offer a solution to that.

Cancellations made 7 days or more before arrival receive a full refund. Cancellations made 3-6 days before arrival are subject to a 50% cancellation fee. Cancellations made less than 3 days before arrival or no-shows are non-refundable. Special event bookings may have different policies.

Selected properties allow pets with prior arrangement. A pet fee of $5 per night applies. Please contact the specific property in advance to confirm pet policies and make necessary arrangements. Service animals are always welcome at all our properties.

Yes, all our properties offer modern conference facilities with state-of-the-art AV equipment, high-speed WiFi, and professional catering services. Our Profile Inn in Harare features our largest conference center accommodating up to 50 guests. Contact our events team for detailed information and custom packages.

We accept all major credit cards (Visa, Mastercard, American Express), bank transfers, and mobile money payments. For corporate bookings. USD and local currency payments are accepted.